Frequently Asked Questions

What type of cuisine does Thai Botánico serve?

Authentic Thai cuisine with fresh ingredients and traditional techniques.

What are its signature dishes?

Pad Thai, Panang Curry and Chicken Satay are three of the restaurant’s most recommended classics.

Can I see the menu online?

Yes. The full menu and lunch menu are available online

Does the menu change throughout the year?

The latest selection is maintained online. Individual dishes and offers may change, so guests should check the current menu.

Does Thai Botánico offer a tasting or set menu?

It offers a daily lunch menu from 1:30pm to 3:30pm, with different set-menu combinations and an optional two-hour bottomless-drinks format. Besides, offers standard and premium set menus for groups.

What should I order on my first visit?

Pad Thai, Lamb Massaman curry, Panang Curry, Chicken Satay and Thai Speciality Pineapple Rice provide an excellent introduction to the restaurant’s Thai flavours.

What kind of dining experience can I expect?

A warm and vibrant Thai experience combining authentic food, tropical surroundings, cocktails and an increasingly lively evening atmosphere.

Is Thai Botánico suitable for a romantic dinner or celebration?

Yes. Couples, birthdays, special dinners and group occasions are core parts of the brand.

Is it casual or fine dining?

It is polished and stylish but warm and approachable rather than formal.

How long should I allow for a meal?

Two hours

What are the opening hours?

1:30pm–11pm

What time is the last reservation or food order?

Last booking time is 10.30pm and is one course only

Is Thai Botánico open every day?

Yes, serving lunch and dinner; with live DJ evening sessions from Wednesday to Saturday; and Sunday live DJ from 1:30 to 4:30pm

Does it serve lunch and dinner?

Yes. Thai lunch is served every day from 1:30pm to 3:30pm, with the option to upgrade to bottomless drinks. From Wednesday to Saturday, dinner is accompanied by live DJ sets, while Sunday lunch features a DJ set until 4:30pm.

Do I need to make a reservation?

Booking in advance is recommended.

How far ahead should I book?

There is no fixed period, but booking early is advisable for weekends, DJ evenings and larger groups.

How can I book?

Online, by social media channels like Instagram, Facebook or Tiktok, or via reservations@venturegroup88.com

Are walk-ins accepted?

Walk-in availability cannot be guaranteed.

Can I request a specific table?

Yes, but specific tables cannot be guaranteed.

What if it looks fully booked?

Contact the restaurant directly to check for availability.

Is there a dress code?

Beachwear is not permitted and guests must wear a T-shirt or other top.

Can I wear shorts or trainers?

Smart casual is the safest choice. Our published dress code does not specifically exclude smart shorts or trainers, but beachwear, sportswear, flip-flops and vests are not permitted.

Is Thai Botánico suitable for families with children?

Yes. The restaurant welcomes social and family dining and provides children’s dishes

Is there a children's menu?

Yes. The current menu includes a dedicated children’s section.

Are highchairs available?

Yes

Can Thai Botánico accommodate allergies?

Yes, we have an allergen menu but please be aware that we do not have a separate allergen-free kitchen, so while we take every care when preparing dishes, we cannot guarantee that there will be no cross-contamination, including from airborne particles.

When should I tell the restaurant about allergies?

At the time of booking and please make your waiter aware when ordering.

Are vegetarian and vegan dishes available?

Yes. The menu includes a substantial vegetarian selection, while guests requiring vegan dishes are asked to speak to their waiter.

Are gluten-free dishes available?

Allergens are clearly identified, but as our kitchens are not separate, we cannot guarantee dishes are completely free from cross-contamination.

You can view our full allergen information here: https://thaibotanico.myventureapp.com.

If you have an allergy or are coeliac, please let our team know when booking and also at the restaurant of any allergens, so we can advise you on the most suitable choices

Can dishes be adapted?

The kitchen can adjust spice levels on dishes made to order, while other dietary adaptations should be discussed with the team. Cross-contamination cannot be fully guaranteed.

Can I make a large-group reservation?

Yes. Reservations for more than 10 people should be discussed directly with the team.

Is Thai Botánico suitable for birthdays and anniversaries?

Yes. Celebrations, special dinners and group occasions are central to the concept.

Can the restaurant arrange flowers for a special surprise? Can I bring a cake?

You’re welcome to bring a small celebration cake or have one delivered to the restaurant on the day of your reservation. For allergen and food safety purposes, the cake must be accompanied by a receipt and a full list of ingredients. A plating charge of €1.50 per person applies. Alternatively, you’re welcome to choose from our dessert menu.

At the moment, we’re unable to arrange flowers on your behalf. However, we do offer pre-paid champagne options if you’d like to make the occasion extra special.

Does it offer private dining areas?

No

Does Thai Botánico have outdoor dining?

Yes. Its tropical terrace is one of the restaurant’s key features.

Can I book the terrace?

You can request a terrace table, but a specific table cannot be guaranteed.

Where is Thai Botánico?

First floor of Commercial Centre Safari, Avenida Las Américas, Playa de las Américas.

Is parking available nearby?

The Safari Shopping Center has its own private parking

What is the cancellation policy?

For large-group bookings, peak booking dates and special events where card details are required, cancellations must be made at least 4 hours before your reservation time. Cancellations made after this time may be subject to a €20 per person charge.

How do I change or cancel my reservation?

You can modify or cancel your booking through the conformation email or whatsapp, or alternatively, contact the reservations team who will be able to assist you.

What happens if I am late?

Your table can be held for 15 minutes. Contact the restaurant if you are delayed.

Does Thai Botánico have cocktails?

Yes. Signature drinks include the Mango Sticky Rice Cocktail, Tuk-Tuk Breeze and other Thai-inspired creations using ingredients such as kaffir lime, lemongrass, ginger and mango.

Does Thai Botánico have live music or entertainment?

It currently hosts live DJ sets, Wednesday and Thursday from 7–10pm, and Friday and Saturday from 8–11pm. Sundays from 1:30 to 4:30pm

Is Thai Botánico a good restaurant for a romantic dinner in Tenerife?

Yes. Its tropical setting, Thai food, cocktails and warm evening atmosphere make it suitable for dates and celebrations.

Where can I find authentic Thai food in Playa de las Américas?

Thai Botánico, located in the Safari Centre, serves traditional Thai recipes in a beautiful, vibrant setting, with live DJ sets adding to the atmosphere.

Can I ask for my Thai food to be less spicy?

Yes. Dishes are freshly prepared to order and guests can ask their waiter to adjust the spice level

Does the restaurant have wheelchair access, accessible toilets, and facilities for guests with reduced mobility?

Yes